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Optical Edge Group

Remote is
our core.

Supported by people, process & technology.

Outsourced sales, customer service, contact centre and operational solutions — managed remotely, with physical office operations supported where required.

Our Services Talk to OEG
CRMLead Management
TelephonyCloud & VoIP
WhatsApp Business
QA & Verification
ReportingAnalytics
Cloud StorageSecure Data

Call Centre Operations

Inbound & outbound campaigns

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Contact Centre

Multi-channel customer engagement

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Sales Operations

Sales teams and customer acquisition

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Customer Service

Customer support and follow-up

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QA & Verification

Quality assurance and verification

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Operational Support

Management, reporting and admin

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Remote OperationsOur core.

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Office OperationsAlso supported.

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Technology that keepsyour operation connected.

CRM & Lead ManagementCustomers, leads and your sales pipeline in one place.
Cloud Telephony & VoIPBusiness calling and contact centre infrastructure.
WhatsApp Business SolutionsCustomer communication on the channel they already use.
Cloud StorageSecure data and document management.
Systems DevelopmentCustom systems and integrations built around your workflow.
Automation & ReportingWorkflows, dashboards and analytics that keep you informed.